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FREE Online Healthcare Training & Job Placement

For years, we have proudly offered free training programs to help New Zealanders become Support Workers, placing them into meaningful jobs that make a real difference in people’s lives.

This year, we are excited to expand our offerings with a brand new training pathway: Healthcare Service Centre Training.

Interested? Sign-up to whichever role speaks to you and we will get in touch.

I want to be a

Support Worker
Service Centre Staff (currently not available)
An icon representing a heart inside an open hand.

A Rewarding Career Changing Lives

Make a meaningful difference in your community: coordinate the care or support those who really need it when you support the elderly, the injured, the disabled, and other vulnerable members of our society.

Free, Relevant, NZQA-certified Training

It’s quick and easy to get qualified as a Healthcare Support Worker! MySkill’s free and flexible online training is fully approved by NZQA. For those joining our Call Centre Programme, we are developing the MySkill NZ Certificate in Call Centre Level 3 which will be launched soon.

Free Job Placement Support

There’s more to MySkill than just great training. We also help you put your training in action and break into the healthcare sector, with fast placement support into jobs with your local health organisations.

Competitive Earning Potential

Progress to higher qualifications with MySkill and boost your earning potential.

We have placed hundreds of people into meaningful jobs

When we say that MySkill is an industry-leading healthcare training provider, you don’t just have to take our word for it. Check out this short video to hear from Amanda (from the Ministry of Social Development), Jude (our lead trainer), and Dion (a MySkill-trained Support Worker) about how MySkill is changing the lives of ordinary New Zealanders.

Still want to know more? Click the button below to meet more New Zealanders who’ve benefited from MySkill’s services.

"I get my inspiration from the people I look after. They all have so many things that they have to get through, and they just inspire you; their strength, their courage is incredible."
- Kerryn

Watch Kerryn Story

It's fantastic when you find someone you click with who makes work feel like a whānau and gives you something to look forward to every day.
Marcus, Arjun & Dee

Watch Marcus & Co. Story

"You can go away feeling extremely satisfied that you have been able to help somebody to remain in their own home and have a decent quality of life."
- Rea

Watch Rea Story
A MySkill-trained support worker with an umbrella walks in the rain.

“I’ll keep improving my skills so that I can have in-depth knowledge and be able to support different kinds of people with different circumstances effectively.”

Molly

Be a Hero
For Your Community

“Being a Care Coordinator in a service (call) centre provides an opportunity to provide genuine care and support in the lives of those who need it. It is a role where you can go home at the end of the day and know you have made a positive difference. ”

TK

“Working in a service (call) centre means being part of a team that keep people safe in their own homes. We have the responsibility and privilege of guiding and assisting people who are in need of support.  It means that we are part of someone healthcare journey, and it is absolutely satisfying for being able to make a difference.  I feel proud of being able to contribute to the health and wellbeing of my community.”

Saurabh

Which CAREER
is right for you?

Support Worker

Our Support Worker Training program is perfect for individuals who are passionate about making a positive impact in the lives of others. As a Support Worker, you’ll provide essential care and support to people in need, helping them to live independently and with dignity.

Key Benefits:

  • Hands-on Experience: Making a meaningful difference to the people in need in your community.
  • Nationally Recognised Qualification: Work towards earning the New Zealand Certificate in Health and Wellbeing level 2 qualificaiton that is respected across the country.
  • Flexible Working: Why get tied down to one spot? Support Workers are needed all across the motu and we’re a nationwide organisation. Work close to home, travel the country, find your dream community.
  • Learn More, Earn More: Learn and grow as you work and increase your earning potential!
Sign Up For Support Worker

Service Centre

Our Service Centre program is designed for those who are interested in pursuing a career in customer service and support within healthcare service centres. Service centre roles are crucial in ensuring that people we support and Support Workers receive the information and assistance they need, making a significant impact on their overall experience.

Key Benefits:

  • Customer Service Excellence: Learn the essential skills needed to provide top-notch service and support.
  • Technical Training: Get trained on the latest service centre technologies and systems.
  • Professional Development: Enhance your communication, problem-solving, and organisational skills.
  • Career Opportunities: Service centre roles offer diverse career paths within the healthcare industry.
Sign Up For Service Centre Staff (currently not available)

Have Some Questions?

FAQs – Free Learning and Job Placement with MySkill

With over 20 years’ experience in delivering online and face-to-face training, MySkill is a NZQA registered private training establishment making high quality, relevant and culturally appropriate learning available nationwide.

MySkill is dedicated to providing free training programs and job placement services to Kiwis. We offer comprehensive training to become Support Workers and have recently introduced a Service Centre Training pathway.

Yes, all our training programs are completely free for eligible participants. We believe in making education and job opportunities accessible to everyone.

  1. Sign up via our website. Our team will contact you to discuss if this is the right programme for you.
  2. Pre-employment training – the start of your online learning journey, which will help you secure a new career
  3. Interview Training and Work Placement – We’ll connect you with health organisations for an interview and job opportunity.
  4. Once you find the right job, we will continue to support you to complete your training in either the NZ Certificate in Health and Wellbeing Level 2 (Support Work) or, the soon to be launched, NZ Certificate in Call Centre Level 3

To be eligible you must be a NZ resident or citizen – and you must not be working full-time currently. 

For Service (call) Centre candidates, you must be available to work full-time at our Auckland (Albany) or Christchurch offices. 

MySkill healthcare training comes in two parts. You can complete the first part prior to finding employment, and the second part while you work.

The candidate completes a number of unit standards from the NZ Certificate in Health and Wellbeing Level 2 in pre-employment.  Once they are placed into employment the Pre-employment training.

These unit standards are awarded upon completion. 

  • Pre-packaged medication (US 23685) 2 credits
  • A person’s rights (US 23686) 2 credits
  • Moving people and equipment (US 23452) 3 credits

 

Theory part is completed in the pre-employment stage.  Unit standards are awarded once in employment and workplace verification is completed.

  • Role of a support worker (US 23451) 5 credits
  • Impact of Culture (US 28529) 5 credits



Level 2: The NZ Certificate in Health and Wellbeing

Once you find employment, MySkill will continue to support you to complete the remaining modules in the NZ Certificate in Health and Wellbeing Level 2. This is the foundational qualification required by all employees in the sector.

Module

Unit Standard

Credits

Maintain a safe and secure environment

28519

6

Interact with people to provide support

28518

5

Recongise and reports risks and changes

28517

5

Infection control

20826

3

Apply personal plan requirements

28545

5

Total credits

 

24

  • US 32418 Te Tiriti o Waitangi 6 credits
  • US 23686 A person’s rights 2 credits
  • Role of a SW – non NZQA
  • Intro to community support and terminology
  • Privacy in the Healthcare sector
  • Health and Safety
  • Providing excellent service to the people we support

Interested?
Join us today!

Select between the two career pathways that you would like to take below.

Support Worker
Service Centre Staff

Contact Us

General enquires – call 0800 MySkill (0800 697 5455) or email [email protected]

Phone number from Australia – 0011 64 800 697 5455

Employers looking for training – email our Sector Relationship Manager, Jonathan Goodwin  [email protected]

Looking for a job? – Go to www.myskill.co.nz/career-opportunities

MySkill is a part of New Zealand Health Group

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